Take note all you budding e-commerce site owners. A PayPal study has revealed nine reasons why they abandon their shopping cart:

 

1         46% said high shipping charges
2         37% said they wanted to “comparison shop”
3         36% said a lack of money
4         27% said they wanted to look for a coupon
5         26% said they wanted to shop offline
6         24& said they couldn’t find a preferred pay option
7         23% said the item was unavailable at checkout
8         22% said they couldn’t find customer support
9         21% said they were concerned about security of credit card data.

Tags: Ecommerce, shopping cart

This entry was posted on Wednesday, October 14th, 2009 at 2:56 pm and is filed under Ecommerce, Website Design. You can follow any responses to this entry through the RSS 2.0 feed. Posted by Leon You can leave a response, or trackback from your own site.